As the world became more virtual in 2020, those businesses equipped with the right technology pulled ahead faster while those without fell further behind. The ability to make digital transactions, access data in real-time, leverage connectivity from anywhere have gone from competitive advantages to necessary for survival. This report features an interview with two companies who decided to act on the situation they were faced with in 2020 and used the opportunity to improve their business operations by upgrading to NetSuite’s ERP solution. Old systems, disparate and disconnected applications and spreadsheets always stood in the way of doing business efficiently.The start of a New Year may be the time to finally make some serious changes to your business. Whether you are seeing greater efficiency, cost savings, improved visibility, connectivity or added agility, replacing your current business solutions with a new ERP is a good place to start.